Utility Meter Reading & Billing
What do we do?
ATI provides an end-to-end meter reading, billing, and bill delivery management service for utilities—designed to ensure operational efficiency, traceability, and quality across the entire commercial cycle.
Our operating model covers meter reading, bill generation, and bill delivery to the end user, either on-site or through the channels defined by the operator, according to the technical and operational conditions of each process.
Certified End-to-End Service
This service is supported by our Postal Operator License granted by Colombia’s Ministry of ICT (MinTIC), which enables us to execute billing distribution processes in a certified, secure manner and in compliance with current regulations.
Official certification
Postal Operator License
Ministry of ICT (MinTIC) – ColombiaATI POP App
We optimize and control the entire commercial cycle, from capturing meter readings in the field to the certified delivery of the bill, enabling:
Full process traceability
Reduced operational errors
Real-time logging of activities and incidents
Documented and geo-referenced support
Flexible Implementation
Our approach combines specialized talent, proprietary
technology, and on-site field control. It can be implemented
in urban and rural environments under monthly, bimonthly, or
quarterly reading schemes—ensuring continuity, reliability,
and high quality standards for the operator.
- Deployment in urban and rural field environments
- ATI team in field operations
Scope of Service
Our Utility Meter Reading & Billing service comprehensively covers the following stages of the process:
- Route planning and scheduling for meter reading and billing
- Assignment and management of field operations staff
- Meter reading
- On-site bill delivery or management of follow-up delivery
- Field validations and incident logging
- Real-time operational tracking
- Digital, geo-referenced support through the ATI POP platform
- Logging and control of activities, incidents, and operational updates
- Route close-out and data reconciliation
- Operational and quality reporting
- Performance KPI evaluation
Implemented Projects
| Client: | ENEL |
| Service: | Meter reading & billing |
| Coverage: | Urban and rural — North Bogotá area |
| Cycles: | Urban and rural — monthly |
| Platform: | ATI proprietary software |
| Client: | Empresa de Energía de Boyacá (EBSA) |
| Service: | Meter reading & billing |
| Coverage: | Urban and rural — Department of Boyacá |
| Cycles: | Urban monthly / Rural quarterly |
| Platform: | ATI proprietary software |